Devices

Managed WIFI Devices

Evolution 6700 AP

Evolution 6700 AP is our new Plume WIFI-6e pod that is designed to make your WIFI experience Pro.

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Evolution 1840 AP

EVO1840AP is a dual-operational Wi-Fi 6E AP router and mesh beacon, offering a secure solution for delivering Wi-Fi functionality.

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Adtran SRG 834-5

The ADTRAN 834-5 is a DualBand Wi-Fi 5 Gigabit Ethernet router. It is built to deliver Wi-Fi 5 performance, true gigabit routing , and advanced service delivery capabilities.

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Eero WIFI 6E

Eero 6E is Amazon’s advanced Wi-Fi mesh system that uses the latest Wi-Fi 6E technology, adding a new 6 GHz band for faster speeds, less interference, and better support for many devices at once.

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Super Pod WIFI 6

For people working from home and multiple users that would require a seamless experience with high bandwidth applications, such as video calls, gaming or 4K streaming

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Streaming Cable Boxes

Amino Amigo 7X

Sleek compact design combined with IR or Bluetooth connectivity enables out-of-sight positioning in the home.

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TiVo Force 1

TIVO FORCE 1 offers an immersive 4K UHD experience that vastly outpaces standard HD, this proven streaming solution simplifies video distribution while maximizing efficiency with its advanced HEVC/H.265 technology.

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Remote Controls

Evo Pro Remote

The Evo Pro Remote delivers advanced functionality and seamless control in a compact, user-friendly design.

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TiVo 4k Remote

The TiVo Stream 4K Remote Control provides simple, responsive navigation with dedicated buttons for quick access to your favorite streaming apps.

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Amino 7X Remote

The Evo Pro Remote offers precise, reliable control with an ergonomic design that makes operating your device smooth and intuitive.

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Cable Modems

Arris 3452

The TG3452 is a high-performance gateway with high compatibility channels, bandwidth tuner, and a powerful multi-processor. Includes a 4-port Gigabit router. With easy home distribution, filtering, and multiple configuration options.

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Arris 6452

The TG6452 Telephony Wireless Gateway that delivers high performance hub for internet, voice, video, and data. It provides high speed, reliable coverage in dense environments. Integrated with Plume, it enables whole-home Wi-Fi management.

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Arris 2472

The TG2472 is a high-performance gateway with advanced dual-band Wi-Fi and USB connectivity. It delivers strong home coverage, simplified remote management, and reliable support for Internet, voice, and video services.

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Phone Service Device(s)

Grandstream

The HT814 is a 4-port Analog Telephone Adapter (ATA) that allows you to connect up to four analog telephones or fax machines to a VoIP service over an Ethernet network. It includes a NAT router and supports SIP accounts.

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Ready to Get Connected?

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EVO6700AP Wi-Fi 6 dual-operational AP router and mesh beacon enables service providers to safely provide high quality Wi-Fi to all locations in the subscriber’s home. OpenSync 3.4 certified, the EVO6700AP functions as the main wireless AP in the home or a mesh beacon to extend Wi-Fi coverage from an existing Plume-enabled router to the whole home.

What is Plume?

Enjoy blind spot-free WiFi experience at home along with always-on cyber-protection, parental controls, and in-home motion sensing. Note: For the best performance, HomePass needs about two days to learn and adapt to your home WiFi behavior.

What are the specs of the Evolution 6700AP Pod

Hardware:

CPU: Tri-core @ 1.5 GHz
Memory: 512 DDR3
Flash Memory: 256MB NAND
Size: 5.1 x 5.1 x 2.1 Inches
Weight: 1.5 pounds
Buttons: Power, Reset, WPS
Power Supply: External, 12V/4A

Network Features:

Protocols: IPv4, IPv6
WAN Types: Dynamic IP, Static IP
Wi-Fi Encryptions: WPA2/3 Personal/Enterprise
WLAN: Guest Network / Multi-SSID
QoS: IEEE 802.1p

Interfaces:

WAN/LAN: 1GbE
LAN: 1GbE

Wi-Fi:

Standard: Wi-Fi 6 (802.11 a/b/g/n/ac/ax)
Band Configuration: Dual-band
Channel Width: 20/40/80/160 MHz
Spectral Bands: 2.4 GHz (2×2), 5 GHz (4×4)

Software Features:

Plume: Homepass, Workpass, Haystack, Uprise, Harvest
OpenSync: OpenSync 3.4
Mode: Router or Bridge Mode

How many Plume Pods can I have at my residence?

We recommend using up to 8 pods for optimal performance, but you can use as many as 25 based on your needs.

Where do I place my Plume Managed WIFI-6e pods?

When it comes to getting the best performance out of your Premium WiFi network, pod placement is everything! While every home has a unique size, shape, and WiFi environment, here are some guidelines for maximizing your speeds. We recommend one Pod for every two rooms. Pods should be spread evenly around the home, especially in rooms and open spaces where it is more common to use WiFi. Typically, they should be placed about 30-40 feet apart through walls and 60-80 feet apart for large open spaces (like a large living room). Be sure to position pods in central locations along the interior walls of your home to take advantage of the pods’ omnidirectional radios!

I have more questions about this device. Where should I go?

Find more FAQs here!

Evolution 6700AP FAQ

EVO1840AP, a cutting-edge Wi-Fi 6E AP router and mesh beacon, empowers service providers with a secure, versatile solution for unparalleled Wi-Fi performance.

What is Plume?

What are the specs of the Evolution 1840 AP Pod

Hardware

CPU: Quad-core @ 1.6 GHz Memory: 1024MB DDR3 Flash: 512MB NAND

Network Features

Protocols: IPv4, IPv6 WAN Types: Dynamic IP, Static IP, PPPoE Wi-Fi Encryption: WPA2/3 Personal / Enterprise WLAN: Guest Network / Multi-SSID QoS: IEEE 802.1p

Interfaces

WAN/LAN: 2.5GbE (x1) LAN: 1GbE (x3) BLE: Bluetooth 5.0

Wi-Fi

Standard: Wi-Fi 6E (802.11a/b/g/n/ac/ax) Band Configuration: Tri-band Channel Width: 20, 40, 80, 160 MHz Spectral Bands: 2.4 GHz (2×2), 5 GHz (4×4), 6 GHz (2×2) Per Band PHY: 0.57 Gbps, 4.8 Gbps, 2.4 Gbps Peak PHY: 7.8 Gbps Peak QAM: 1024K QAM

Software Features

Plume: HomePass, WorkPass, Haystack, Uprise, Harvest OpenSync: OpenSync 3.2 CAF Support: SamKnows (via Plume) Smart Wi-Fi: Intelligent Mesh, Band / Client Steering Mode: Router or Bridge Mode

Physical Specifications

Size: 6.9 x 5.4 x 2.8 inches (175 x 137 X 71 mm) Weight: 2.5 pounds (1.13 kg) Power Supply: External, 12V/2A

How many Plume Pods can I have at my residence?

We recommend using up to 8 pods for optimal performance, but you can use as many as 25 based on your needs.

Where do I place my Plume Managed WIFI-6e pods?

I have more questions about this device. Where should I go?

Find more FAQs here!

Evolution 1840 AP FAQ

The Eero WIFI 6E is a fast, reliable mesh Wi‑Fi system designed for modern homes. It adds a 6 GHz band for faster speeds and reduced congestion. Each unit covers up to 2,000 sq. ft., and you can expand your system. It’s easy to set up with the eero app, supports smart home devices with a built-in Zigbee hub, and offers speeds up to 2.3 Gbps perfect for streaming, gaming, and working from home.

What is a Eero?

Eero Wi-Fi 6E is a next-generation mesh Wi-Fi system from Amazon’s Eero brand that supports the latest Wi-Fi 6E standard. It delivers faster speeds, lower latency, and greater capacity by adding a new, ultra-fast 6 GHz band to the existing 2.4 GHz and 5 GHz bands

Here’s what that means for you:

Wi-Fi 6E technology: Unlocks the new 6 GHz band, reducing congestion and improving performance—especially helpful in busy homes with lots of devices.
Tri-band mesh system: Creates a seamless, whole-home Wi-Fi network with fast and reliable coverage across every room.
High performance: Supports up to 2.3 Gbps speeds and can cover up to 2,000 sq. ft. per unit—great for 4K streaming, gaming, and smart home devices.
Expandable: You can use up to 25 pods in one system (8 recommended for best performance).
Easy setup and control: Managed through the eero app, with features like parental controls and real-time device monitoring.
Smart home ready: Built-in Zigbee hub lets you connect compatible smart home devices directly.

In short, Eero Wi-Fi 6E gives you faster, more reliable Wi-Fi with wider coverage and future-proof tech for modern homes.

What are the specs of the Eero WiFi 6E Pod

Next-gen Wi-Fi 6E: Adds the new 6 GHz band for faster speeds and less interference.
Tri-band coverage: Uses 2.4 GHz, 5 GHz, and 6 GHz to deliver smoother streaming, gaming, and browsing.
Blazing speeds: Supports speeds up to 2.3 Gbps (wired + wireless).
Wide coverage: Covers up to 2,000 sq. ft. per unit—great for homes of all sizes.
Expandable: Use up to 25 units in one system (8 recommended for the best performance).
Smart home ready: Built-in Zigbee hub to connect compatible smart devices.
Powerful hardware: 1 GHz processor, 1 GB RAM, and high-performance antennas.
Easy setup: Quick install and control through the eero mobile app.
Wired options: Includes 1 Gigabit and 1 Multi-Gig (2.5 Gbps) Ethernet port.
Device-friendly: Handles over 100 connected devices with ease.
Optional features: Eero Plus subscription adds ad blocking, security tools, and parental controls.

How many pods can I have in my home?

We recommend using up to 8 pods for optimal performance, but you can use as many as 25 based on your needs.

Where do I place my Plume Managed WIFI-6e pods?

1. Main Eero (connected to your modem)

Place in a central, open area—not hidden in a cabinet or behind a TV.
Avoid placing it in the basement unless that’s where your modem is—Wi-Fi doesn’t travel well through floors.

2. Additional Eeros (for mesh coverage)

Space each unit about 30–50 feet apart (1–2 rooms away), with minimal walls or obstructions in between.
Avoid placing them near:
- Microwaves, baby monitors, or cordless phones.
- Large metal objects or thick concrete walls.
Place them waist to eye level (on a shelf or table), not on the floor.

3. Use Wired Backhaul if Possible

If your home is wired with Ethernet, connect your Eeros via cable—this gives you the fastest and most stable mesh network.

I have more questions about this device. Where should I go?

Find more FAQs here!

Eero WiFi 6E FAQ

For people working from home and multiple users that would require a seamless experience with high bandwidth applications, such as video calls, gaming or 4K streaming

What is Plume?

What are the specs of the Plume AP Pod

Dimensions

96mm W x 87mm H x 40mm D Not including plug

Weight

217g

Power

Power supply

100 to 240 VAC, 50 to 60Hz

Power consumption

4.5W standby 10W average 15W maximum

Plug type

Type A (NA and Japan) Type C/E/F (EU) Type G (UK)

Networking & connectivity

Networking modes

Auto-sensing Router or Bridge mode

Firewall and networking

NAT, DHCP server, UPnP, client UP reservation, port forwarding

Home SSIDs

Managed 2.4 GHz and 5 GHz single SSID

Guest access

Custom password ACL with HomePass Access

WiFi & ethernet interfaces

4×4 MIMO 802.11a/n/ac 5GHz Upper 2×2 MIMO 802.11a/n/ac 5GHz Lower 2×2 MIMO 802.11b/g/n 2.4GHz Tri-band, tri-concurrent radio operation, 5GHz MU-MIMO with Beamforming

Channel bandwidth

5GHz Lower: 20/40/80/160 5GHz Higher: 20/40/80 2.4GHz: 20/40

Channels

5GHz 36 to 48, 149 to 161 2.4GHz 1 to 13

DFS channels

52 to 64, 100 to 144 Region Dependent

Ethernet

Dual 100/1000 base-T ethernet with autosense WAN or LAN configuration

IoT radios

Bluetooth low energy

Environment

Operating temperature

0°C to 40°C

Operating relative humidity

10% to 90%

Storage conditions

-20°C to 70°C 10% to 90% (Relative Humidity)

Security

Authentication

WPA2-PSK (KRACK patched)

Encryption

AES

How many Plume Pods can I have at my residence?

We recommend using up to 8 pods for optimal performance, but you can use as many as 25 based on your needs.

Where do I place my Plume Managed WIFI-6e pods?

I have more questions about this device. Where should I go?

Find more FAQs here!

Plume AP Pod FAQ

Sleek compact design combined with IR or Bluetooth connectivity enables out-of-sight positioning in the home.

What is the Amino Amigo 7X

The Amino Amigo 7X is a high-quality, operator-tier set-top box for streaming and linear TV. It’s not a Wi‑Fi router or gateway device—so you’d still need a separate router or mesh system for internet connectivity.

What are the specs of this device?

Processing CPU 18.5K

DMIPS DRAM 2GB Flash 8GB eMMC

Software Operating System Android TV Operator Tier certified Audio / Video Interfaces Digital Video HDMI 2.1 Analog Video CVBS + L/R

Audio Video Formats Video Resolutions 480i, 480p, 576i, 576p, 720p, 1080i, 1080p60, 2160p60 10-bit (4Kp60) Audio Codecs Dolby Digital, Dolby Digital Plus, MPEG I Layer 1 and 2, LC-ACC & HE-AAC Video Codecs AVC/H.264 High Profile @ Level 4.2, HEVC/H.265, MPEG-1/ H.261/H.263, MPEG-2 Main Profile @ High Level, VP9 Other codecs on request Other Interfaces Ethernet 10/100 Base-T Wi-Fi 2×2 802.11ac/n dual-band selectable Remote Control Support IR 36kHz / BLE USB 1 x USB 3.0, 1 USB x 2.0 Status LED Power/Standby, IR Activity, Network Activity SD Card Slot Regulatory Compliance Environment and Safety FCC Certified, CB Certified, CE Certified and RoHS Compliant Power Power Supply External, 12V/1A Power Consumption 10.5W maximum, fully equipped Operating Environment Temperature-5ºC to 40ºC (23ºF to 104ºF) Humidity 5-85% (non-condensing) Physical Properties Size (L*W*H) 120 mm x 120 mm x 28 mm Weight 230g

How does it connect to user controls?

The Amigo 7X offers multiple options for user control and connectivity. It supports both infrared (IR) remote controls and Bluetooth connectivity, allowing for flexible pairing with various accessories or RF remotes. The device also features LED indicators that provide visual feedback: one for power and activity status, one that lights up when receiving signals from a remote, and another to indicate internet connectivity. These features ensure users can easily operate the device and understand its status at a glance.

What do I need to set up my Amigo 7X?

To set up your Amigo 7X, you’ll need the following:

The Amigo 7X device
The included power adapter (must be the original one provided)
An HDMI cable (recommended) or composite A/V cable (if using older TVs)
A network connection – either Wi-Fi or Ethernet
A TV with an available HDMI or A/V input

I have more questions about this device. Where should I go?

Find more FAQs here!

Amino Amigo 7X FAQ

What is the TiVo Force 1?

The TiVo Force 1—often branded as the EVO Force 1—is a modern Android TV–based streaming set-top box used by cable and broadband providers to deliver TiVo’s IPTV and streaming platform; it supports 4K video, runs standard streaming apps, and uses TiVo’s interface and cloud-based TV features, but unlike classic TiVo hardware, it is not a DVR and has no built-in recording.

What are the specs of this device?

Hardware
• Chipset: Amlogic S905X4, quad-core ARM Cortex-A55
• GPU: ARM Mali-G31 MP2
• RAM: 2 GB DDR4
• Storage: 16 GB or 32 GB eMMC (varies by provider)
• Networking: 100 Mbps Ethernet; Wi-Fi 802.11 b/g/n/a/ac/ax dual-band 2×2 MIMO; Bluetooth 5.0

Video and Audio
• HDMI 2.1 with HDCP 2.2
• Supports up to 4K UHD at 60 Hz
• Video codecs: AV1, VP9, HEVC (H.265), H.264, MPEG-2, MPEG-1
• HDR formats: HDR10, HDR10+, HLG, Dolby Vision
• Audio: Dolby Digital, Dolby Digital Plus, Dolby Atmos pass-through; DTS-HD

Software
• Operating system: Android TV (versions vary by provider)
• Google Assistant and Chromecast support when enabled by provider
• Widevine L1 DRM on most builds

Ports and Physical
• USB: One USB 3.0 port and one USB 2.0 port
• MicroSD card slot
• Ethernet port (100 Mbps)
• Dimensions: Approximately 96 × 96 × 18 mm
• Power: 5 V DC, 2 A external adapter

How does it connect to user controls?

The TiVo Force 1 connects to user controls in a few standard ways, depending on how your provider configures it:

Physical Remote Control: It pairs with an infrared (IR) or Bluetooth remote supplied by your TV provider. Bluetooth remotes don’t need a direct line of sight, while IR remotes do.

Wi-Fi/Bluetooth Devices: You can often pair Bluetooth keyboards, game controllers, or other Bluetooth input devices through the Android TV settings.

Android TV Interface: The on-screen interface is navigated using the remote, and many remotes include dedicated buttons for Google Assistant (voice control) and Android TV functions.

Voice Control: If your remote or setup supports Google Assistant, you can speak commands into the remote’s built-in microphone.

What do I need to set up my TiVo Force 1?

To set up your Amigo 7X, you’ll need the following:

The Amigo 7X device
The included power adapter (must be the original one provided)
An HDMI cable (recommended) or composite A/V cable (if using older TVs)
A network connection – either Wi-Fi or Ethernet
A TV with an available HDMI or A/V input

I have more questions about this device. Where should I go?

Find more FAQs here!

TiVo Force 1 FAQ

What is the Grandstream HT814?

What kind of devices can I connect?

Analog phones
Cordless phone bases
Fax machines
POS devices (with VoIP fax support)

How fo I acess the HT814 web interface?

Power and Connect the HT814

- Plug in the power adapter.
- Connect the WAN port of the HT814 to your network (router or switch).
- Plug an analog phone into one of the FXS ports (e.g., Port 1).

Find the IP Address Using the Phone
- Pick up the handset on the analog phone.
- Dial *** to enter the IVR (voice menu).
- Dial 02 to hear the device’s IP address (e.g., “192.168.1.100”).

Log In via Web Browser
- On a computer connected to the same network, open a web browser.
- Type the IP address you heard into the address bar (e.g., http://192.168.1.100).
- Press Enter to load the login page.

Enter Login Credentials

- Username: admin
- Password:
  - For older units: admin
  - For newer models: Check the device label on the bottom for the unique admin password.

Access and Configure Settings

Once logged in, you can:
- Set up SIP accounts under each FXS port tab
- Adjust network settings
- Perform firmware upgrades
- Access logs and diagnostics

What are the equipment requirements?

Essential Equipment

Analog Telephones or Fax Machines
- Connect up to four devices using standard RJ11 telephone cables.
Internet Connection
- A stable broadband connection via a modem or
Ethernet Cables
- At least two Cat5e or Cat6 cables: one for connecting the HT814 to your network and another if you plan to connect a computer or additional device through the LAN port.
Power Supply
- The HT814 requires a 12V/1.0A DC power adapter, which is typically included in the package.

I have more questions about this device. Where should I go?

Find more FAQs here!

Grandstream FAQ

Managed WIFI Devices

Evolution 6700 AP

Evolution 1840 AP

Adtran SRG 834-5

Eero WIFI 6E

Super Pod WIFI 6

Streaming Cable Boxes

Amino Amigo 7X

TiVo Force 1

Remote Controls

Evo Pro Remote

TiVo 4k Remote

Amino 7X Remote

Cable Modems

Arris 3452

Arris 6452

Arris 2472

Phone Service Device(s)

Grandstream

Ready to Get Connected?

Low latency gaming #1 driver for fiber broadband

1. Main Eero (connected to your modem)

2. Additional Eeros (for mesh coverage)

3. Use Wired Backhaul if Possible

Dimensions

Weight

Power

Power supply

Power consumption

Plug type

Networking & connectivity

Networking modes

Firewall and networking

Home SSIDs

Guest access

WiFi & ethernet interfaces

Channel bandwidth

Channels

DFS channels

Ethernet

IoT radios

Environment

Operating temperature

Operating relative humidity

Storage conditions

Security

Authentication

Encryption