Security FAQ

Get answers quickly for our most asked questions
What home security products do you provide?

All our products are provided by Alula.

    • Wireless Alula camera.
    • Aluna motion sensor.
    • Doorbell camera
    • Alula smoke sensor
    • Alula water sensor
    • Alula slimline Panel
    • Door contact sensor
    • Alula 36- camera
    • Alula Glass Break Sensor
Do I need a contract for Gearheart Security?

Yes, there is a 36-month agreement with Gearheart Security.

Can I install the system or do I need a professional?

A technician from Gearheart Security will need to install the system?

Why Gearheart Security?
  • Gearheart Smarthome Security is locally known as a leader in telecommunications and security services.
  • Gearheart Security is an Alula Security Pro Dealer selling and servicing smarthome monitored and non-monitored security, and fire protection systems for residential or business applications.
  • Our Gearheart Security technicians are on call 24 / 7 to service your communication and security needs. We feel we can work well with you to provide a completed job that will reflect the same standards you are accustomed to.
How much does Gearheart Security cost?
  • 47/month
  • 82/month
  • You can contact us for a custom system pricing will be determined by your selections.
Can I monitor the system myself?

Yes! You are able to remotely monitor your system on your mobile device?

Can I control the system with my smartphone?

Yes!

Will the system work if I have pets?

Yes!

Do you offer discounts on homeowners' insurance?

Insurance companies commonly offer discounts of 10% or more when premises are protected by electronic security systems.

How do I control my Alula security system remotely?

With Alula, you can easily control your home security system from anywhere — right from your smartphone, tablet, or computer. All you need is the Alula app or web portal.

Step-by-Step: Controlling Alula Remotely

1. Download the Alula App

  • Go to the App Store (iPhone) or Google Play (Android)
  • Search for “Alula Security”
  • Download and install the app

2. Log In or Create Your Account

  • Use the login details provided by your security installer
  • Or create an account if your system is already registered

Don’t have login info? Contact your security provider to get access.

What You Can Do in the App or Web Portal:

  • Arm or disarm your system from anywhere
  • Check doors/windows to see if they’re open or closed
  • View live video from cameras (if installed)
  • Receive instant alerts for motion, alarms, or sensor activity
  • Add or remove users or guest access
  • Control smart devices like lights or thermostats (if connected)

 

TIP:

Set up push notifications or email alerts to stay informed about activity at home even when you’re away.