GTV User Guides

Use live chat in your browser to communicate with one of our expert associates, and diagnose your problem.

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How to use wTVE

Discover all the amazing features WTVE offers to you and your family, including access to a wide range of FREE networks.

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TiVo+ Service

Visit our Frequently Asked Questions Page and find fast solutions to common problems you may be experiencing.

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Chat Support

Use live chat in your browser to communicate with one of our expert associates, and diagnose your problem.

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Give Us A Call

Speak with on of our helpful associates on the phone. Let them get to the bottom of any issues you maybe having.

(800)635-7052

Streaming TV FAQ's

Visit our Frequently Asked Questions Page and find fast solutions to common problems you may be experiencing.

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Support GTV Devices

Attached is a list of supported devices for the Gearheart TV Streaming Platform 

Phone & Tablet

  • iPhone & iPad (iOS 11+)
  • Various (Android Mobile 5.1+)

Smart TV

  • Fire TV Edition Element & Westinghouse (OS 5.2+)
  • Fire TV Edition Toshiba & Insignia (OS 6.2+)
  • Philips Android Smart TVs (Android TV 5.1+)
  • Sharp Android Smart TVs (Android TV 5.1+)
  • Sony Android Smart TVs (Android TV 5.1+)

Streaming STB

  • Amazon Fire TV (OS 5.1+)
  • Apple TV (tvOS 11.0+)
  • Apple TV 4K A1842 (tvOS 11.0+)
  • Apple TV A1625 (tvOS 11.0+)
  • Evo Pro Android Box
  • MiBox (Android TV 5.1+)
  • nVidia Shield (Android TV 5.1+)
  • Sagemcom DIW387 UHD
  • Amazon Fire TV Gen 3 (OS 6.2+)
  • Amazon Fire TV Stick 4K (OS 6.2+)
  • Amazon Fire TV Stick Gen 2 (OS 5.2+)

Web Browser

  • Chrome (Win 49+, OS X 55+)
  • Edge (13+)
  • Firefox (47+)
    IE (11+ on Windows 8.1+)
  • Safari (8+ on Mac OS X 10.11+)

Streaming TV Video

Find out more about all of our GTV services on our YouTube Channel
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