Arris 6452 FAQ

Get answers quickly for our most asked questions
What is Arris 6452?

It’s a DOCSIS 3.1 cable gateway that integrates a cable modem, Wi-Fi 6 (802.11ax) router, and networking features into one unit for home broadband use.

What does DOCSIS 3.1 mean?

DOCSIS 3.1 is the latest cable broadband standard, enabling very fast internet speeds and improved efficiency compared to DOCSIS 3.0.

What speeds can it handle?

It supports high-speed broadband and multi-gigabit plans through DOCSIS 3.1 and can go beyond traditional gigabit limits depending on ISP provisioning.

How many Ethernet ports does it have?
  • 1 × 2.5 Gbps Ethernet port for high-speed wired connections

  • 2 × Gigabit Ethernet ports for wired devices like PCs or switches.

Is it good for large homes?

Its Wi-Fi 6 and advanced features can cover many homes effectively, but setup and placement matter. For larger spaces or thick walls, a mesh system may still help.

How do I connect it?
  • Connect coax cable from wall to the TG6452.

  • Connect power.

  • Wait for lights to stabilize.

  • Connect devices via Wi-Fi or Ethernet.

What is Plume integration?

This model supports vendor-managed networking features like Plume HomeAssure and automatic optimization when used with Wi-Fi extenders.

Is it easy to configure?

The basic setup is straightforward (plug in and connect), but advanced settings may vary by ISP or Plume configuration.

Why is my internet slow?

Common causes:

  • Wi-Fi congestion or interference

  • ISP signal issues

  • Too many connected devices

  • Distance from the gateway to devices

Device reboots or loses connection?

This can be due to:

  • Cable line signal quality

  • Power fluctuations

  • Firmware issues
    In many cases, rebooting the device or contacting your ISP helps.

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