Amino Amigo 7X FAQ

Step 1: Connect to Your TV

• Recommended Method: HDMI (Best Quality)

1. Power Off: Turn off your TV and the Amigo 7X.
2. Connect HDMI: Plug one end of the HDMI cable into the HDMI port on the Amigo 7X and the other end into an available HDMI input on your TV.
3. Power On: Connect the power adapter to the Amigo 7X and plug it into a power outlet.
4. Turn On: Power on your TV and select the corresponding HDMI input.

• Alternative Method: Analog A/V (Standard Definition Only)

1. Power Off: Turn off your TV and the Amigo 7X.
2. Connect A/V: Use the 3.5mm jack to RCA cable (if provided) to connect the Amigo 7X’s A/V output to your TV’s composite input (yellow for video, red and white for audio).
3. Power On: Connect the power adapter to the Amigo 7X and plug it into a power outlet.
4. Turn On: Power on your TV and select the appropriate input.

Step 2: Connect to the Internet

• Option 1: Wired (Ethernet)

1. Connect Ethernet Cable: Plug one end of an Ethernet cable into the Ethernet port on the Amigo 7X and the other end into your router or modem.

• Option 2: Wireless (Wi-Fi)

1. Access Wi-Fi Settings: Navigate to Settings > Network > Wi-Fi on the Amigo 7X.
2. Select Network: Choose your Wi-Fi network from the list.
3. Enter Password: Input your Wi-Fi password and confirm the connection.

Step 3: Pair the Remote Control

1. Power On: Ensure the Amigo 7X is powered on.
2. Activate Pairing Mode: Press and hold the Pairing button on the remote control until the LED indicator starts blinking.
3. Complete Pairing: Follow any on-screen prompts to complete the pairing process.

Step 4: Set Up Your Account and Preferences

1. On-Screen Setup: Follow the on-screen instructions to configure your language, region, and time zone settings.
2. Sign In: Log in with your service provider credentials if prompted.
3. Customize: Adjust display, audio, and network settings as desired.

Final Check

• Picture and Sound: Ensure both are functioning correctly.
• Remote Control: Verify it is responsive.
• Internet Connection: Confirm the Amigo 7X is connected to the internet.
• App Access: Check that you can access streaming apps and live TV channels

Amino Amigo 7X Set-Top Box

• This is the main device that connects to your TV and provides access to streaming services and live TV channels.

Power Adapter

• A 5V/2A power adapter is included to supply power to the Amigo 7X. Ensure it’s compatible with your region’s power outlets.

HDMI Cable

• Used to connect the Amigo 7X to your TV for high-definition video and audio output.

Remote Control with Batteries

• Allows you to navigate the Amigo 7X interface.

• 4K Ultra HD Resolution: Supports up to 4Kp75 10-bit UHD resolution, delivering crisp and vibrant visuals.
• High Dynamic Range (HDR): Compatible with HDR10 and Hybrid Log-Gamma (HLG) for enhanced contrast and color accuracy.
• Dual-Band Wi-Fi: Equipped with 802.11ac dual-band 2×2 Wi-Fi, ensuring stable and high-speed wireless connectivity.
• Voice Control: Integrated voice search capabilities allow users to quickly find content by speaking commands.
• Federated Search: Unified search across live TV, recorded content, and over-the-top (OTT) services simplifies content discovery.
• Google Play Store Access: Provides access to a wide range of apps, including Netflix, YouTube, and more, expanding entertainment options.
• MicroSD Card Slot: Allows for additional storage, enabling features like Pause Live TV.
• Hybrid Tuner Options: Supports various tuner configurations, including DVB-C/T/T2, accommodating different broadcast standards.
• Content Protection: Supports industry-standard content protection technologies such as Widevine, PlayReady, and Verimatrix Ultra.
• Compact Design: Sleek and unobtrusive form factor allows for discreet placement in any home entertainment setup.

1. Connet Amino Amigo 7X to your TV

• Best option: HDMI (for HD or 4K picture and sound)

  • Plug one end of the HDMI cable into the HDMI port on the Amino Amigo 7X.
  • Plug the other end into an available HDMI input on your TV.
  • Turn on your TV and select the HDMI input you just connected.

• Alternative option: Composite AV (if your TV doesn’t have HDMI)

  • Use the 3.5mm to RCA cable (yellow for video, red and white for audio) to connect the Amino Amigo 7X to your TV’s composite input.
  • Turn on your TV and switch to the corresponding input channel.

2. Connect Amino Amigo 7X to your network

• Wired Ethernet Connection (recommended for stability):

  • Plug one end of an Ethernet cable into the Ethernet port on the Amino Amigo 7X.
  • Connect the other end to your modem or router.

• Wireless Wi-Fi Connection:

  • Using the remote, go to Settings > Network > Wi-Fi.
  • Select your Wi-Fi network from the list.
  • Enter your Wi-Fi password to connect.

3. Power Up the Device

• Connect the power adapter to the Amino Amigo 7X and plug it into a power outlet.
• Turn on the device if it doesn’t power on automatically.

4. Final step

• On your TV, you should see the Amino Amigo 7X startup screen.
• Follow the on-screen instructions to complete the setup, including pairing the remote and signing into apps if needed.

• Netflix: Fully certified through the Netflix Hailstorm program, ensuring optimal performance and integration.
• Amazon Prime Video: Certified by Amazon, providing access to a vast library of movies, TV shows, and Amazon Originals.
• YouTube: Pre-installed and accessible via the Google Play Store.
• Google Play Store: Offers access to a wide variety of apps, including Vudu, Disney+, and others, depending on regional availability and service provider configurations.

1. Insufficient Memory or storage

• Running many apps or storing lots of data can slow down the device.
• Fix: Close unused apps, clear cache, or uninstall apps you don’t need.

2. Network Connectivity Issues

• Slow or unstable internet can cause buffering and sluggish performance.
• Fix: Check your Wi-Fi or Ethernet connection. Restart your router/modem if needed. Try a wired Ethernet connection for better stability.

3. Outdated software or firmware

• Old software versions can cause bugs and performance issues.
• Fix: Go to Settings > About > System Update and install any available updates.

4. Overheating

• If the device gets too hot, it may slow down or freeze to protect itself.
• Fix: Ensure your Amigo 7X is in a well-ventilated area and not stacked with other electronics.

5. Background Processes

• Too many apps running in the background can use up resources.
• Fix: Restart the device to clear background apps.

6. Corrupted Data or Software Glitches

• Sometimes software hiccups cause slowdowns.
• Fix: Perform a factory reset (after backing up any important data).

Option 1: Factory Reset via Settings Menu

1. Power on your Amino Amigo 7X.
2. Using the remote, open the Settings menu.
3. Navigate to System and select Firmware Management.
4. Choose Factory Reset.
   This will restore the device to its original factory settings.

Option 2: Factory Reset via Reset Button

1. Locate the reset pinhole on the device.
2. Use a paperclip or similar tool to press and hold the reset button inside the pinhole.
3. The device will reboot and perform a factory reset.

Important notes:

• A factory reset will erase all settings, apps, and personal data on the device.
• After resetting, you will need to set up the device again, including signing into accounts and reinstalling apps.

Voice Control with Compatible Remotes

The Amigo 7X supports voice commands when paired with specific remote models that feature Bluetooth Low Energy (BLE) and Infrared (IR) capabilities. These remotes include:

• Maxi Android Remote: Designed for Android-based set-top boxes, this remote supports BLE and IR communication, allowing for voice control and other advanced features.
• Lima Remote: Compatible with Amigo 7Y set-top boxes, this remote also supports BLE and IR, enabling voice control functionalities.

Setting Up Voice Control

To utilize voice commands:

1. Pair the Compatible Remote: Follow the pairing instructions provided with your remote to connect it to the Amigo 7X.
2. Access Voice Search: Press and hold the voice command button on the remote (often indicated by a microphone icon) to activate voice search.
3. Issue Commands: Speak your command clearly, such as “Play Stranger Things on Netflix” or “Open YouTube.”

1. Check the Batteries
   Make sure the batteries are inserted correctly and have enough power. Replace them if needed.
2. Re-pair the Remote
   Sometimes the remote loses connection. Follow the pairing instructions to reconnect it to your device.
3. Check for Obstructions
   Ensure there’s nothing blocking the line of sight between the remote and the device if it uses IR signals.
4. Restart the Device
   Power off the Amino Amigo 7X, unplug it for 10 seconds, then plug it back in and power it on.
5. Try a Different Remote
   If possible, test with another compatible remote to see if the problem is with the remote or the device.
6. Reset the Remote
   Some remotes have a reset button or combination to restore factory settings—check your remote’s manual.
7. Update Firmware
   Make sure your Amino Amigo 7X is running the latest firmware, which can fix bugs affecting remote connectivity.

1. Slow or Unstable Internet Connection
   • Streaming requires a stable and reasonably fast internet connection.
   • Check your internet speed using an online speed test.
   • Restart your router and modem.
   • If possible, use a wired Ethernet connection instead of Wi-Fi for better stability.
2. Wi-Fi signal Issues – Weak Wi-Fi signals or interference can cause buffering.
   • Move your device closer to the router.
   • Avoid obstacles like walls or electronic devices and interfere with Wi-Fi
   • Use a Wi-Fi extender or upgrade your router if needed
3. Network Congestion -Multiple devices streaming or downloading on the same network can slow speeds.
   • Limit other high-bandwidth activities while streaming
   • Schedule heavy downloads for off-peak times.
4. Device Performance -Running many apps or background processes can slow down your device.
   • Close unused apps or restart your Amino Amigo 7X
5. Streaming Services Issue – Sometimes the problem is with streaming provider’s servers
   • Check if the service is down or experiencing issues.
6. Outdated Software – using outdated firmware or app versions can cause streaming problems
   • Check for system and app updates and install them

Yes, you can use the Amino Amigo 7X without an internet connection for basic functions like watching live TV or content from a connected cable or satellite service—if your setup supports it. However, many features such as streaming apps (Netflix, YouTube, Amazon Prime Video), software updates, and on-demand content require an internet connection to work properly.

Without internet, you won’t be able to access online streaming services or download new apps, and some interactive features will be limited.

How to Set Up Parental Controls on Amigo 7X

1. Access the Menu: Press the MENU button on your remote control.
2. Navigate to Settings: Select ACCOUNT INFO/SETTINGS, then choose PARENTAL CONTROL.
3. Enable Parental Controls: Select SETTINGS, then choose YES to activate parental control features throughout the system.
4. Configure Preferences:
   • Movie Rating: Set the maximum movie rating allowed (e.g., PG, PG-13).
   • Television Rating: Set the maximum TV rating allowed (e.g., TV-PG, TV-14).
   • Lock Unrated Shows: Choose YES to restrict viewing of shows that are not assigned a rating.
   • Show Titles Under Parental Control: Select YES to restrict showing titles in the guide.
5. Save Changes: Press SELECT to save your settings and return to the main menu

• Solid Green Light: The device is powered on and operating normally.
• Flashing Green Light: The device is booting up or updating firmware.
• Solid Amber/Orange Light: The device is in standby mode or waiting for input.
• Flashing Amber/Orange Light: The device is in a transitional state, such as restarting or performing a reset.
• Red Light: There’s a problem or error with the device. It may indicate hardware failure or connection issues.
• No Light: The device is powered off or not receiving power.