FAQs

Gearheart Communications began in 1953 when the Gearheart family purchased the Roberts/Olga Telephone Company, which served just 72 customers using crank telephones. From those early days, the company has grown into a leading regional communications provider, now serving more than 40,000 subscribers across parts of three states and six counties in Kentucky, supported by over 165 employees.

Coalfields Telephone & Broadband provides reliable landline telephone and DSL services to more than 7,000 customers throughout Pike and Floyd counties in Kentucky.

Founded in 1965, Inter Mountain Cable serves approximately 25,000 households across six counties in Kentucky, as well as Mingo County, West Virginia, and Buchanan County, Virginia. Inter Mountain Cable also operates Coalfields Long Distance, serving about 5,600 subscribers, and a Competitive Local Exchange Carrier (CLEC) with approximately 600 customers, supported by a telecommunications switch in Lexington, Kentucky.

Inter Mountain Cable operates WPRG, its local access television channel, and is affiliated with regional radio stations WXLR, WXKZ, and WIFX, a 50,000-watt high-definition station serving Kentucky, Virginia, and West Virginia. These stations are owned and managed by Adam Gearheart, grandson of Paul R. Gearheart and son of Paul D. Gearheart.

PDNS, LLC, owned by Paul D. Gearheart and Susan Schmoldt, oversees Mikrotec Internet Services and MTS. Mikrotec serves approximately 3,000 customers across 56 Kentucky counties and parts of three states, supported by network operations centers in Harold and Lexington, Kentucky. PDNS also operates a global data center and a 24/7 U.S.-based call center serving clients nationwide, including major hotel chains.

Gearheart Communications also holds a 20% ownership stake in East Kentucky Network, which operates a 350-mile redundant fiber ring connecting independent telephone companies throughout Eastern Kentucky and owns Appalachian Wireless.

Additionally, Gearheart Fiber delivers high-speed fiber internet to communities across Eastern Kentucky, Virginia, and West Virginia—continuing a legacy of reliable, locally focused connectivity.

Gearheart Communications began in 1953 when the Gearheart family purchased the Roberts/Olga Telephone Company, which at the time served just 72 customers using crank telephones. From those early beginnings, the company has grown to serve more than 40,000 subscribers across parts of three states and six counties in Kentucky. Today, Gearheart Communications and its related companies employ more than 165 people.

Coalfields Telephone & Broadband Company provides service to over 7,000 landline telephone and DSL customersin portions of Pike and Floyd counties in Kentucky.

Founded in 1965, Inter Mountain Cable serves approximately 25,000 households across six counties in Kentucky, as well as Mingo County, West Virginia, and Buchanan County, Virginia. Inter Mountain Cable also operates several divisions, including Coalfields Long Distance, serving approximately 5,600 subscribers, and a Competitive Local Exchange Carrier (CLEC) with about 600 subscribers. The CLEC operates a telecommunications switch located in Lexington, Kentucky.

Inter Mountain Cable also operates WPRG, its local access television channel, and is affiliated with radio stations WXLR (Harold/Pikeville), WXKZ (Prestonsburg/Paintsville), and WIFX, a 50,000-watt high-definition station serving Kentucky, Virginia, and West Virginia. These radio stations are owned and managed by Adam Gearheart, grandson of Paul R. Gearheart and son of Paul D. Gearheart.

PDNS, LLC, owned by Paul D. Gearheart and Susan Schmoldt, operates two primary divisions: Mikrotec Internet Services and MTS. Mikrotec Internet Services serves approximately 3,000 customers across 56 counties in Kentuckyand parts of three states, supported by network operations centers in Harold, Kentucky, and on Winchester Road in Lexington, Kentucky. PDNS also operates a data center that manages servers for customers worldwide, along with a 24/7 U.S.-based call center serving clients across the country, including major hotel chains.

Gearheart Communications also holds a 20% ownership interest in East Kentucky Network (EKN). EKN owns a 350-mile redundant fiber ring that connects independent telephone companies throughout Eastern Kentucky to Winchester, Kentucky, and is also the owner of Appalachian Wireless.

Additionally, Gearheart Fiber provides high-speed fiber internet service to communities throughout portions of Eastern Kentucky, Virginia, and West Virginia, continuing the company’s long-standing commitment to reliable, locally driven connectivity.

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Call us during business hours (8:00 a.m. – 4:30 p.m.) at (606) 478-9401
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Gearheart Broadband offers a variety of internet speeds designed to match every lifestyle and need. From a dependable 100 Mbps connection ideal for browsing and email to ultra-fast speeds up to 2 Gbps for streaming, gaming, and large file uploads, there’s a plan that fits the way you use the internet.

Choose the speed that works best for your everyday online activities, and rest easy knowing our local customer service team is here to help. Gearheart Broadband specialists are ready to guide you to the fastest and most affordable internet option available in your area, ensuring you get the reliable connection you deserve.

With Gearheart Broadband, you can rely on consistent internet speeds that align with your selected plan during normal use, except in the case of unexpected service interruptions. Performance may vary due to factors such as your router’s condition and placement, the time of day, and the number of devices connected to your network. Even so, your service is designed to deliver reliable speeds in accordance with our service guarantees and usage policies.

Gearheart Broadband and Gearheart Fiber plans with speeds of 1 Gig or higher include unlimited data, giving you the freedom to stream, game, work, and connect without worrying about data caps or overage charges. These plans are ideal for high-usage households with multiple connected devices, remote work needs, or frequent streaming and gaming.

Lower-tier Gearheart Broadband plans include a 1,500-gig monthly data allowance, which comfortably supports everyday activities such as browsing, email, streaming, and video calls. If your household exceeds the included data allowance, an overage fee of $2.50 per additional 50 gigs will apply.

For customers who want extra flexibility and added peace of mind, Data XL is available on all Gearheart Broadband tiers. Data XL provides an expanded or unlimited data option, helping you avoid overage charges and ensuring your internet usage keeps up with your lifestyle.

For full details, limits, and terms, please refer to our data-tier policies or contact our local customer service team for help choosing the best option for your home.

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Gearheart TV: Intelligent technology that suggests shows and movies based on your personal preference. Plus, up to five profiles can be set up with Gearheart TV for the entire family. Create a PIN from inside the Gearheart TV app to enable parental controls. When on, the PIN must be entered each time mature content is played.