Disney+ Offer FAQs
Get answers quickly for our most asked questions
Customers who sign up for qualifying video services will receive 1 year of Disney+ (with Ads, does not include Hulu) for free — a $144 value.
Customers who:
– Sign up for Broadband TV account package.
-Install their new video service.
After placing a qualifying video order:
– The operator sends an email with a unique Disney+ offer code.
– The customer clicks the link in the email and redeems the code on the Disney+ landing page.
Disney+ Redeem Page
After placing a qualifying video order and installing their service:
– The operator sends an email with a unique Disney+ offer code.
– The customer clicks the link in the email and redeems the code on the Disney+ landing page.
– Click the link in the email.
– Enter their unique code on the landing page.
– Create a Disney+ login and start streaming.
No, Disney+ (with Ads) does not include Hulu.
- Confirm that you picked a qualifying order
- Check the email address you used.
- Call us at (606)478-4357 or (800)635-7052 so we can help you further.
No. Existing Disney+ customers are not eligible. A customer must cancel their current Disney+ subscription and re-subscribe using their unique code at the Disney+ landing page to take advantage of the offer.
The offer is intended for new account sign-ups. Renewals may not qualify unless part of a new package.
After the free year, Disney+ (with Ads) will renew at the then standard rate unless canceled.
No, each code is unique and single-use.
The offer is valid through March 26, 2026, but we recommend redeeming it as soon as you receive it.
You’ll get access to Disney, Pixar, Marvel, Star Wars, National Geographic, and more — with ads.
Yes, Disney+ allows streaming on multiple devices, but simultaneous streams may be limited.
You can upgrade directly through Disney+ after redeeming your code, but the free offer only covers the Disney+ (with Ads) plan.
Visit the Disney+ help center or contact their support. If the issue is with the code itself, we can help escalate it.
Visit the Disney+ help center here – Disney+ Help Center – to check out FAQ’s by topic or click on the ‘Get in touch’ button at the bottom of the page. Disney+ is available for live support 24 hours a day, 7 days a week.
Ready to Get Connected?
It’s easy, just click the button bellow and use our online order section. Add the services you want, fill in your info, and you are ready to go!